Before Paying for an HR/IT Agent: Reddit's 5-Point Torture Test Beyond Demos
DaeorthRomy4 · reddit · 2026-11-02
A Reddit poster argues AI demos prove nothing for enterprise HR/IT agents. Before paying, an agent must actually: submit a 'Friday off' request correctly in Workday; resolve IT issues or properly update ServiceNow tickets; run full cross-system onboarding; execute offboarding unattended; and stop to ask a human on sensitive edge cases instead of confidently failing. The key proposal: make the onboarding flow fail halfway through and inspect retries, duplicate protection, escalation, logs, and who cleans up. Ema AI is cited as a product worth testing on the Workday/ServiceNow + human-approval piece.
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