Company mandates AI agent adoption but can't explain why to paying customers

KaleChipGurl1 · reddit · 2026-11-01

A new employee says their company made pushing AI agent usage its top goal, yet no one in meetings can articulate why. Customers resist over unclear long-term costs, and leadership dismisses their concerns as "small minded." The thread debates whether enterprises are chasing agent hype for narrative reasons instead of solving real user problems.

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