"Empathy is the top AI skill": soft skills become the differentiator in the agent era

marlene_zw · x · 2026-10-31

marlenezw reacts to "empathy is the top AI skill": now that agents can create anything, technical skill alone isn't enough. The differentiator is whether you can put yourself in someone else's shoes to judge if output truly helps them — and whether you've practiced enough to teach your agent to do the same. She cheers for the strong-soft-skills crowd.

Related event: Snowflake Exec: Empathy Is the Top AI Skill(2 posts)→

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