60% of Banks Stuck Piloting AI; Only 15 of 100 Use Cases Reach Production
mikeflache · x · 2026-10-30
Citing an Adobe/Incisiv survey of 528 financial services executives, Rich Turrin reports 60% of institutions are stuck in the 'Frozen Middle' — piloting or deploying AI but unable to scale — with another 14% still exploring. Only 15 of every 100 proposed AI use cases reach production, and just 14% measure ROI comprehensively.
The piece ties this to Sam Altman's admission he was 'very wrong' about AI timelines: regulated banking carries its own inertia, 29% of firms respond to AI failures with blame rather than learning, and treating AI as an IT project keeps production perpetually 'right around the corner'.
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