Serval CEO on using coding agents to take on ServiceNow in enterprise IT

No Priors · rss · 2026-10-29

On No Priors, Sarah Guo and Elad Gil talk with Serval co-founder and CEO Jake Stauch about challenging ServiceNow as the enterprise system of record. Serval lets enterprise IT users safely build automations via strict deterministic approvals and audit trails, with a ProServal team embedding automation engineers at customers. Stauch argues AI and coding agents are the unlock, consumer products preview enterprise trends, the SaaS-pocalypse looks like consolidation, and background agents remain a moonshot.

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