Report author: conversational AI has arrived as an information intermediary
_FelixSimon_ · x · 2026-10-29
The Reuters Institute report authors argue that people don't always trust conversational AI, viewing it as a friction-reducing machine — but that doesn't stop them from using it. Their conclusion: conversational AI has genuinely arrived as an information intermediary, and the broader transformation of the information environment will be felt for years.
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