Walmart proposes MAREval, a multi-agent LLM framework for evaluating recommendation explanations

_reachsumit · x · 2026-10-29

Walmart researchers released the arXiv paper MAREval, a multi-agent LLM framework for evaluating natural-language recommendation explanations, addressing the cost of human evaluation and the prompt sensitivity and inconsistent outputs of single-agent approaches.

The framework has four components:

Experiments on the public TopicalChat benchmark and a proprietary e-commerce dataset show MAREval outperforms SOTA baselines.

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