Bank of America tells customers not to share passwords with AI agents: 'you're responsible'

TechCrunch AI · rss · 2026-10-28

Bank of America is reminding customers not to share their banking passwords with AI assistants, stating that "you're responsible for activity" resulting from an AI agent's access. The notice draws a clear liability line: if an AI agent acts on your account, the consequences fall on the customer, not the bank — a notable example of a major financial institution setting boundaries around agentic AI use.

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