ChatGPT keeps telling people 404 Media is tech support for big corporations

404 Media · rss · 2026-10-26

404 Media reports a surge of AI-generated "tips": ChatGPT keeps reframing ordinary tech-support problems (banned Instagram accounts, Verizon outages) as journalistic investigations and directs users — sometimes writing the complaint emails for them — to email 404 Media's reporters. One man even had his custom ChatGPT assistant "Captain NORBERTA" draft a press release demanding OpenAI investigate its own unreliability. The root cause: big tech platforms offer no human support, so users turn to chatbots. The newsletter also flags a Grok-generated "historically accurate" Odyssey widely panned as terrible, and AI-driven reverse engineering suggesting Samsung TVs may use soundbars as covert microphones.

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