Microsoft Comms Chief Frank Shaw to Exit at Year-End, Reflects on PR Under Three CEOs
Scobleizer · x · 2026-10-25
Frank Shaw, Microsoft's long-time head of communications, will step down at the end of the year. On a podcast with Todd Bishop and Mary Jo Foley, he looked back on serving under three Microsoft CEOs and the decades of change in media and communications. Scobleizer added context: having just retired, Shaw shared many insider perspectives rarely made public, including how the company worked with influencers and steered its own narrative. He also mentioned helping write Microsoft's early social media policy, whose first rule was "Don't be stupid"—a lesson from employees fired over blog posts in the early days. The podcast also discussed where communications and media are headed in the AI era.
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