OpenAI engineer uses an agent to scrape social feedback and fix bugs with Codex

nickbaumann_ · x · 2026-10-24

OpenAI engineer rennsong shared a practical internal workflow: her 'dot' (a ChatGPT agent) monitors social media and user reports about dots, feeds them into a live tracker in ChatGPT Space, and investigates and fixes bugs with Codex. OpenAI's official account amplified it as 'using dots to build better dots.' It's a neat example of an AI company closing its user-feedback loop with its own agents: social listening, triage, and code fixes all AI-assisted.

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