New 'bottleneck pressure' measure shows AI reshapes jobs task by task
soumitrashukla9 · x · 2026-10-23
A new paper by researchers including soumitrashukla9 and The Burning Glass Institute, discussed by former chief economist Ronnie Chatterji, proposes a "bottleneck pressure" measure: instead of asking what AI can do, it asks where AI makes remaining human work more valuable. The paper's figure shows the same "greet customers" task carries 23% posting exposure for fast food workers but 83% for customer service representatives — the same task faces different pressure in different jobs, arguing that looking inside occupations reveals far more than whole-job exposure scores.
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