Only 13% of companies see real returns from AI, Gartner survey of 2,002 CIOs finds

The Decoder · rss · 2026-10-23

A Gartner survey of 2,002 CIOs finds only 13% of companies are getting real business value from AI investments, while 51% expect AI to increase operating costs. Yet 75% of CEOs plan to keep raising tech budgets — strategic conviction is so far beating measurable returns.

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