AI shopping agents tested: like sending an anxious teen to the store
The Verge AI · rss · 2026-10-22
The Verge tested using AI agents to shop on your behalf. Tech companies market them as personal assistants democratizing labor once reserved for the rich, but in practice buying things feels more like sending an anxious, apologetic teenager to the store: they need tons of instructions, hit technical problems constantly, and return solutions that aren't quite what you asked. They technically complete a task—just not the specific one, and rarely the way you'd approach it. Meanwhile, some retailers remain wary of these agents.
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