Psychologist says ChatGPT's crisis-intervention false positives are harming therapy, with no human at OpenAI to reach
redditsdaddy · reddit · 2026-10-19
A Reddit user relays their psychologist's complaint: a growing share of clients use ChatGPT, and many report the model's crisis-hotline interventions misfiring — persistent false positives that continue even after users redirect the assistant, turning crisis resources into triggers and forcing the psychologist to add a ChatGPT-use intake question. Emails to OpenAI support are refused escalation to a human; her last complaint was ironically answered with a hotline link. The core accusation: OpenAI deploys psychological interventions at scale without clinician oversight and offers no channel for mental health professionals to reach a person.
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