Screenshot exposes Amazon's internal customer credit score for refunds
kingslyj · x · 2026-10-18
A user screenshot shows Amazon returning: "Based on your positive account history with Amazon, you can return this item for a full refund" — suggesting Amazon maintains an internal credit-score system for customers that determines after-sales perks like refund eligibility.
First shared by kshashi and retweeted by kingslyj, the finding raises questions about how e-commerce platforms silently score user behavior and whether such scoring should be transparent.
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