Grok Bot automates a lost-package refund, chasing DHL and merchant until money lands
elonmusk · x · 2026-10-18
Katie Miller shared how the Grok Bot handled a dress that never arrived: it filed the refund request, contacted DHL, tracked the delivery and followed up with the merchant — then notified her the full refund had posted to her Chase card. A concrete case of agents automating the worst part of online shopping: refunds and returns.
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