AI-written complaint emails make ESOL clients unintentionally rude, trainer warns of backlash
Sense_Difficult · reddit · 2026-10-17
A small ESOL training company owner observed clients using obviously AI-generated emails to complain about a class cancellation: demanding refunds (already given), travel compensation (already offered), plus proof of sent notifications and a full process-improvement plan. She argues people with weak English have no idea how over-the-top and offensive these emails read, mistaking AI's corporate tone for how elites talk. She predicts a backlash in about six months as professionals tune out such emails, with sycophantic AI further inflating users' confidence — the same apology-and-compensation gesture that used to earn gratitude now earns grudging acceptance.
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