Bland's new text agent Blandie shares memory with its voice AI for seamless call-to-SMS handoff

testingcatalog · x · 2026-10-16

Enterprise voice AI company Bland launched Blandie, a texting agent that shares memory with its voice agents — customers can follow up a call via SMS without repeating themselves, request a human anytime, or text STOP to end.

Users can try it by texting a website link to +1 (415) 481-7537. Bland targets high-stakes calls in healthcare, insurance and financial services, claiming a fully in-house stack (STT, LLM, TTS) with per-decision observability and safe pre-deploy testing.

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