Startup Outlit wants an AI agent surveilling every customer for every company
luisdans · x · 2026-10-15
Per Futurism, Outlit founders Josh Earle and Leo Paz pitch 'AI customer surveillance' as the future of B2B sales: every company will soon assign an AI agent to every customer to watch their every move. Agents trawl call logs, sales data, social media and employer websites to build detailed customer profiles with sales guidance, aiming to prevent churn. Earle insists continuous monitoring 'is going to happen' regardless of how people feel, drawing privacy criticism.
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