Copilot Cowork review: a year behind rivals, riddled with UX gaps

koltregaskes · x · 2026-10-14

A user details a long list of pain points with Microsoft Copilot, especially Cowork: no parallel sessions, constant image upload prompts with broken "always do this" checkbox, unfinished steps, frequent errors, chunked session loading, no chat history, no session management or global permission settings, agents limited to chat mode, no computer use or local access, and confusing admin centers.

Verdict: Copilot 365, particularly Cowork, is about a year behind the rest, while new features get locked behind the Frontier plan indefinitely. The broader ecosystem also has gaps — e.g., you can't generate an Excel sheet with Power Query, only export it separately as a .bas file to import.

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