Ethan Mollick's agent proactively debugged a Substack subscription complaint end-to-end

emollick · x · 2026-10-13

A reader told Ethan Mollick they were auto-signed up for other Substack newsletters. Without being asked, his agent 'Dot' reproduced the issue, inspected the signup flow, and concluded that Substack's recommendations page (listing nine publications) plus an extra confirmation step likely explains it—though it couldn't verify anyone was enrolled automatically.

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