Advertiser says OpenAI Ads billed ~$1K for leads that never appeared in Google Analytics, support silent for 10 days
samuelhalff · reddit · 2026-10-12
A Reddit user details their company's troubles with OpenAI Ads: dozens of billed leads/visits never showed up in Google Analytics, and no lead ever contacted them via the ads. Stopping the campaign triggered a login loop where OpenAI kept charging while asking them to create a "first campaign." They were debited close to $1,000, and four support requests over 10 days went nowhere because they lost dashboard access. The author calls it a clear illustration of AI-automated support's limits and says their team has moved to Claude.
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