saranormous: Inference Is a Scale Game Now, Incumbents Rarely Churn Customers

saranormous · x · 2026-10-12

saranormous pushed back on an analysis claiming inference customers churn easily: inference is now a scale game requiring workloads, financing, and an ops/tech team. She argued leaders rarely churn customers, and when they do it's to other leaders — and mocked newcomers willing to sell $20M of inference at negative gross margin with no path to scaling supply.

Related event: saranormous: Inference Is a Scale Game, Incumbents Barely Losing Clients(2 posts)→

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