Consumers want outcomes, not software: the misread premise of the personal software era

_AustinCalvert_ · x · 2026-10-12

In a widely shared tweet, forgebitz argues the core misunderstanding of the "personal software" era: most consumers don't want software at all — they want outcomes. Nobody cares about your Rust-written Photoshop clone or 50 filter types; they want AI to just fix their picture after they say what they want. The same goes for presentations, documents, and everything else: people want results, not more software, personal or not.

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