Codex agent battles Verizon's broken billing system in surreal hour-long browser session
rickasaurus · x · 2026-10-11
A user trapped in Kafkaesque Verizon billing limbo—owed money demanded while payments were refused—turned to Codex desktop. With permission, the agent pulled info from her password manager and email, drove her browser through Verizon's broken web app for an hour, and needed a janky upgrade to "astra high" before a long AI-vs-AI support chat standoff finally resolved things. patio11 notes LLMs excel as "Dangerous Professionals" in dispute resolution against intransigent bureaucracies.
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