"SaaS is dead"? Support inboxes say users can't even find downloads
ayushtweetshere · x · 2026-10-10
A developer claimed "SaaS is dead, people will just build it themselves with AI." A SaaS operator pushed back with their support inbox: users still ask "where is the downloaded MP4?" The thread argues X is a bubble — building only for devs on X is dead, but building for ordinary users who can't find their downloads folder means SaaS is alive and well.
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