a16z chart: call center jobs, growing 4% annually for 15 years, now shrinking 4% a year
PTrubey · x · 2026-10-10
a16z's Charts of the Week shows call center employment grew 4% annually for 15 years and is now shrinking 4% annually. Quoter PTrubey remarks few will mourn these jobs and suggests it as a selling point for AI sales calls. The data is a notable indicator of AI's impact on support employment.
Related event: Call Center Jobs Turn From Growth to Decline as Musk Says They'll Vanish(3 posts)→
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