Rule of thumb: automate predictable workflows, reserve AI agents for decisions

sujingshen · x · 2026-10-09

A practical heuristic for choosing between AI agents and automation: if the workflow is predictable, automate it; if it requires decisions, consider an agent — don't use an agent just because "agentic" sounds cooler. The quoter adds that agents burn money daily: hardcode what you can and call an agent only when on-the-fly judgment is needed.

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