Guardian probes AI workplace surveillance in Europe as Multiverse staff call monitoring 'unnerving'
nordicinst · x · 2026-10-08
The Guardian reports on and solicits experiences of AI monitoring at work, as firms increasingly use AI to surveil and assess employees. Notable cases: instructors at tech training company Multiverse blew the whistle on its "remorseless" and "unnerving" AI monitoring system, while The Co-Op uses automated listening tech that rates every customer call.
Coverage spans Nordic classrooms to EU call centers, with mixed verdicts on efficiency vs. employee experience. The Guardian is collecting anonymous stories via an encrypted form.
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