Ethan Mollick: We need team email systems built for humans and AI agents to share

emollick · x · 2026-10-05

Ethan Mollick argues the market needs a new product category: an email system designed for teams where humans and autonomous agents can both operate. Such a system should have appropriate permissions so multiple AIs (and invited collaborators) can work in it, comment to each other, and escalate items to a human when needed — essentially turning email into a shared human-agent workspace.

Related event: Ethan Mollick Calls for Shared Team Inboxes for Humans and AI Agents(2 posts)→

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