AWS Mistakenly Suspends Account, Wabi Down for 3+ Hours With No Recourse
soleio · x · 2026-10-05
- Wabi founder Eugeny Kuyda tweeted that AWS suspended the company's account by mistake with no explanation, leaving Wabi completely down for over 3 hours.
- The team sent every requested document and contacted support, only to learn AWS can only open a ticket from within the suspended account — which they can't access.
- He called the situation "genuinely Kafkaesque" and publicly appealed to @AWSSupport and @awscloud for help.
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