Agents Take Over the Full Ticket Lifecycle: From PRD to Fixing CI/CD, With Embedded Governance
Pavan_Belagatti · x · 2026-10-05
Pavan Belagatti argues agents have moved beyond just writing code — they can now autonomously resolve tickets with confidence, a solid agentic engineering use case.
- When a new ticket arrives, a PM Agent connects to an environment-wide Context Lake of live data and operational actions, turning raw requests into structured PRDs and technical specs.
- Autonomous agents then generate pull requests, evaluate release risks, and fix broken CI/CD pipelines to keep continuous deployment flowing.
- Crucially, scaling this automation demands embedded governance: control policies route tasks between humans and AI, enforcing explicit developer review and approval checkpoints.
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