Analyzing 50K real requests: data collection tops what users want AI agents to automate

quarkcarbon · reddit · 2026-10-04

The cofounder of rtrvr analyzed 50K requests from 1,000 users over 30 days to see what people actually offload to AI assistants. The top five categories: collecting/organizing data (18.3%), learning and coursework (10.2%), surveys and evaluations (9.4%), travel and reservations (9.3%), and websites/software (7.7%).

Citing Ben Thompson's take on shopping agents, the author argues task complexity alone is the worst metric for deciding what to automate — people often want to stay in control of, and even complain about, certain tasks. Based on community feedback, 9 more tasks (PDFs, 2FA, multi-step forms) were added to their AI assistant benchmark, with mock test environments shipping in days.

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