Agents on real business workflows: the bottleneck is missing context, not the model

Yuanliu_AIGY · reddit · 2026-10-04

A Redditor asks practitioners deploying agents on recurring Excel-based business processes where rollouts actually get stuck. Their thesis: reading sheets and writing formulas is solved; what breaks is the invisible context—which workbooks feed which, code-to-entity mappings, manual fixes, exception handling—living in old files and people's heads. Consultant writeups, knowledge-graph projects, and letting the agent guess all fall short. They argue context should be built incrementally by the people doing the work, and are exploring a product in this space.

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