AI's newest job: the 'fluffer' whose only KPI is keeping agents busy

petesena · x · 2026-10-03

A satirical take: everyone talks about AI replacing workers, but nobody mentions the job it created — the "fluffer," whose only KPI is that agents are never idle. The author spends all day coaxing agents in a terminal; if he steps away for 4 minutes, they just stop. "We automated the work and kept the anxiety."

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