Ben Horowitz: Biggest personal agent win so far is canceling a NYT subscription

Yuchenj_UW · x · 2026-10-03

At a Databricks forum, Ben Horowitz relayed that a user's biggest achievement with personal agents like Muse was successfully canceling their New York Times subscription.

The anecdote highlights how personal agents are taking over tedious admin tasks — and hints at how agents may reshape consumer subscriptions. Yuchen Jin says he's going to try it himself.

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