Gumloop founders on making companies AI-native: every employee builds agents, IT keeps control
ycombinator · x · 2026-10-03
In a YC fireside chat, Gumloop (YC W24) co-founders Max Brodeur-Urbas and Rahul Behal explain how their platform lets any employee build and share AI agents while IT retains control over data, permissions, and infrastructure. Used by Shopify, Gusto, and Instacart to automate sales, customer success, and operations.
- Started before models were ready for agents, found PMF as the tech caught up
- How they landed Shopify as an enterprise customer and rethought pricing
- Core thesis: the people closest to the work should automate it
- Designing controllable agents and getting IT sign-off
- Fundraising and the limits of staying lean
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