Listen Labs, the AI customer-interview platform, is being acquired by Salesforce
gabriel1 · x · 2026-09-30
Listen Labs, an AI platform for understanding customers, is joining Salesforce.
- Launched 18 months ago as an "AI interviewer," it evolved into a full platform that finds the right people, interviews them, analyzes responses, and even simulates how they'll behave
- Customers include Microsoft, Anthropic, and Sweetgreen
- Founder Alfred Wahlforss met Marc Benioff while raising the next round; the deal followed
- Fellow founders congratulated, recalling Alfred's early days of pivoting weekly in SF
Related event: Salesforce Acquires AI Customer Interview Platform Listen Labs(3 posts)→
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