Adding cross-session memory to a support bot with Hindsight — and catching it inventing details

Superb-Ad-3830 · reddit · 2026-09-29

A developer built a customer support agent using Hindsight for long-term memory and Groq as the LLM, letting it recall a customer's full history across sessions instead of starting from zero each time. The writeup covers what changed once automatic context recall was in place — including catching and fixing a case where the agent invented details that weren't actually in memory.

Original post →

More from coding & agent

coding & agent channel →