Building per-customer memory isolation for AI support agents with Hindsight
Heavy_Track_8671 · reddit · 2026-09-29
A developer shared RecallDesk AI: a customer-support agent stack (React/Vite + FastAPI + Groq + Hindsight) whose key design is per-customer memory isolation — each customer maps to a separate Hindsight memory bank to prevent cross-customer leakage. The writeup distills four essentials of persistent memory (retrieve relevant memories, associate with the right customer, inject context at the right time, retain new interactions) and notes CORS/integration pitfalls can break the whole pipeline.
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