Heavy user roasts ChatGPT UX: six inconsistencies, calls on OpenAI to fix the boring stuff
11111v11111 · reddit · 2026-09-28
A heavy ChatGPT user published a detailed critique of the app/web experience: the models are great, but the UI feels bolted together.
- Desktop and web versions behave inconsistently; the Chat/Work selector randomly disappears.
- Projects feel half-finished — no archiving, only keep forever or delete.
- Controls move or vanish between updates; Chat, Work, Projects, and Codex don't cohere; navigation breaks down with many chats and long-running projects.
The author urges OpenAI to spend a product cycle on consistency, organization, and reliability instead of stacking features, noting Anthropic has been investing more in the Claude app experience.
More from Companies & People
- Every AI assistant suddenly cares about privacy the moment you hook up a rival — signulll · 2026-09-29
- AI made building so cheap that 5 launches beat 5 months of thinking — alexmacgregor__ · 2026-09-29
- How to Email a Professor About Joining Their Lab, From a Professor — CSProfKGD · 2026-09-29
- $15M seed at $300M valuation from GC with ~$200M in signed revenue already — latkins · 2026-09-29
- Stanford CS 329X releases lecture slides on human-centered LLM design — stanfordnlp · 2026-09-29
- Elon Musk endorses Grok as user builds real-estate, e-commerce and GPU-sales agents in 24 hours — elonmusk · 2026-09-29