Claude Pro users report KYC prompts right after paying, or wait 3 days for refund

lxfater · x · 2026-09-28

A user reports that immediately after subscribing to Claude Pro and being charged, they were prompted to complete KYC identity verification requiring passport submission.

The stated options: submit the passport, or skip verification and wait about three days for an automatic refund — raising questions about Anthropic charging users before verifying identity.

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