Harmony Launches 100+ AI Agents in Slack for IT and HR Automation
Codeblix_Ltd · reddit · 2026-09-28
Harmony launched an AI-native ITSM/ESM platform embedding 100+ production-ready agents in Slack and Teams, handling password resets, app access, onboarding, and device issues, with ticketing, asset inventory, SaaS management, and workflows in one workspace.
The company claims customers reach 60%+ auto-resolution within days, with approval gates, scoped access, deterministic workflows, and audit logs for sensitive actions. A Product Hunt commenter flagged the real test: whether agents can act within policy without becoming a new compliance gap.
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