Voice AI agent sat on hold 22 minutes, then booked a real medical appointment
armand_ruiz · x · 2026-09-25
User @theaaron shared a real-world test of the @Muse voice agent making a medical appointment call: the AI sat through 22 minutes of hold music, hung up and called back as instructed, then connected with a human, introduced the user, and gracefully dropped off the call — appointment successfully booked. "Hold music is finally someone else's problem." A rare real demo of a voice agent handling messy phone workflows end to end.
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