User says xAI's cancel and refund pages are broken, calls Grok worse than a 4B local model

Revolutionalredstone · reddit · 2026-09-25

A Reddit user reports a double failure with xAI: Grok performed poorly at a Blender art task (bad tool use, no visual judgment), and the subscription cancellation and refund request pages don't work on any device he tried. Support said they couldn't process anything but emails, so he expects to be charged again in 30 days and is escalating to his bank. A cautionary signal for xAI subscribers about billing and service experience.

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