Agent face-off: Muse recovers 90% flight refund where Instinct gave up
Scobleizer · x · 2026-09-24
A user set out to hate on Muse but found it unmatched in speed, accuracy and tenacity. In a refund test, Instinct concluded a flight was non-refundable after one rejected email to the booking platform, while Muse proactively found alternate channels and negotiated until the user recovered 90% of the fare.
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