AI agent digs through email, files therapist invoices with Aetna in 20 minutes

alexandr_wang · x · 2026-09-24

User Natasha Ghoskins shared that she had Muse scan her email, find all her therapist invoices, and submit them to insurer Aetna — hitting her deductible and unlocking reimbursements for the rest of the year. The whole process took 20 minutes. Scale AI CEO Alexandr Wang reposted it, praising how people are saving money with the agent. A notable real-world case of a personal assistant agent handling tedious insurance paperwork.

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