Why does this AI voice agent sound annoyed? A/B testing AI personalities

ColleenMBrady · x · 2026-09-24

The author recounts calling a local business's voice agent that somehow conveys "you're bothering me" — impressively human-like abilities, but an oddly irritable attitude. He wonders whether the attitude is deliberate and whether businesses can A/B test AI agent personalities for better customer outcomes.

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