Scoble: the Internet is starting to reject AI agents as online customers
Scobleizer · x · 2026-09-23
Robert Scoble and Irena Cronin argue in their Unaligned Newsletter ('The Internet Is Starting to Reject AI Agents') that AI agents like Meta's Muse and GrokBot are beginning to act as online customers — browsing, comparing, and buying on people's behalf — and businesses are pushing back. A new battle is emerging over who controls access, customer data, and the consumer-retailer-AI-platform relationship. The piece frames this as a restructuring of internet commerce itself, touching on blame attribution when AI makes decisions, part of the newsletter's ongoing coverage of the machine economy and commoditized intelligence.
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